Case Study – P&N Bank

Results

  • 100% Visibility & Control of all (90) Business Processes in the Organisation

  • 24% Human Productivity Improvement

  • 11% Reduction in Human Effort Required

  • 100% Business Rule Compliance

  • 100% Accuracy

Summary

Western Australia’s customer-owned P&N Bank joins forces with Process Automation Group to transform back-office operations with work management and robotic process automation solutions – saving thousands of person-hours annually and supporting smooth, responsive member service.

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Customer Quotes

We now have a virtual workforce working alongside our teams, handling repetitive tasks far faster than a human ever could.
Jill Marks, General Manager of Business Transformation, P&N Bank
When you combine good technology with good people, you unlock the opportunity to run a better business. Our partnership with Process Automation Group is helping us improve both our customer experience and operational efficiency, while making our colleagues’ lives easier.
Jill Marks, General Manager of Business Transformation, P&N Bank

Technology

Omniflow

Kapow